Purchasing
All of the jewelry pieces you see on our web site were photographed
in our gallery and are available for purchase (subject to prior
sale). You can purchase items at the gallery or by phone, fax,
or email.
Prices are subject to change without notice. To inquire about prices or other purchasing information,
please contact us at:
(650) 327-1256 tel
(650) 327-8133 fax
services@denovo.com
Policies
Purchases from our inventory may be exchanged within two (2) weeks
of the date of purchase either for another piece of
jewelry or for store credit. We do not give refunds. Special orders
are final sales and cannot be returned or exchanged.
Shipping and Insurance
We ship by insured UPS. Charges for shipping, handling, and insurance
will be added to your purchase. Shipping and handling
charges are:
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Overnight
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$35
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2nd Day
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$30
|
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3rd Day
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$25
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Insurance charges are $0.50 per $100 of value.
If you purchase by phone, fax, or email, you can pick up your
purchase at the gallery to avoid shipping and insurance charges.
You can avoid parking by calling us on your cell phone as
you drive up to the Ramona Street gallery entrance. We will bring
your purchase out to your car on Ramona Street.
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