Purchasing

All of the jewelry pieces you see on our web site were photographed in our gallery and are available for purchase (subject to prior sale). You can purchase items at the gallery or by phone, fax, or email.

Prices are subject to change without notice. To inquire about prices or other purchasing information, please contact us at:

(650) 327-1256 tel
(650) 327-8133 fax
services@denovo.com

Policies

Purchases from our inventory may be exchanged within two (2) weeks of the date of purchase either for another piece of jewelry or for store credit. We do not give refunds. Special orders are final sales and cannot be returned or exchanged.

Shipping and Insurance

We ship by insured UPS. Charges for shipping, handling, and insurance will be added to your purchase. Shipping and handling charges are:

Insurance charges are $0.50 per $100 of value.

If you purchase by phone, fax, or email, you can pick up your purchase at the gallery to avoid shipping and insurance charges. You can avoid parking by calling us on your cell phone as you drive up to the Ramona Street gallery entrance. We will bring your purchase out to your car on Ramona Street.